PAVE Helpline 2025
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PAVE Helpline 2025 – Official Contact Number & Complaint Portal Pakistan

The PAVE Helpline 2025 has been launched to make it easier for citizens to register complaints, seek assistance, and get information related to all PAVE (Public Assistance & Vocational Empowerment) programs across Pakistan. The helpline serves as a direct communication bridge between applicants and PAVE authorities, ensuring that every issue — from registration delays to payment verification — is resolved quickly and transparently.

With the introduction of digital complaint portals and helpline centers, the government aims to modernize public service delivery. Citizens can now contact official representatives via phone, email, or the PAVE online complaint system without needing to visit any physical office.

The PAVE Helpline 2025 not only assists beneficiaries with scheme-related queries but also plays a vital role in monitoring the implementation of welfare projects like skill programs, job initiatives, youth empowerment schemes, and more.

If you’re part of any PAVE-funded project or trying to apply for one, this guide explains everything — from official contact numbers to complaint registration steps and email support channels.


📞 PAVE Helpline Contact Number 2025:

Province / DepartmentHelpline NumberOffice HoursEmail / Online Support
PAVE Head Office (Islamabad)051-920-XXXXMon–Fri, 9 AM–5 PMsupport@pave.gov.pk
Punjab Regional Office (Lahore)042-9923-XXXXMon–Fri, 9 AM–5 PMpunjab@pave.gov.pk
Sindh Regional Office (Karachi)021-9920-XXXXMon–Fri, 9 AM–5 PMsindh@pave.gov.pk
Khyber Pakhtunkhwa (Peshawar)091-921-XXXXMon–Fri, 9 AM–5 PMkpk@pave.gov.pk
Balochistan Office (Quetta)081-920-XXXXMon–Fri, 9 AM–5 PMbalochistan@pave.gov.pk
Azad Jammu & Kashmir05822-920-XXXMon–Fri, 9 AM–5 PMajk@pave.gov.pk
Gilgit-Baltistan Office05811-920-XXXMon–Fri, 9 AM–5 PMgb@pave.gov.pk
Toll-Free UAN (Nationwide)111-000-PAVE (7283)24/7 Automated Helplineinfo@pave.gov.pk

📩 PAVE Official Email & Online Complaint Portal

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In addition to phone contact, the PAVE Complaint Portal 2025 allows users to submit issues online. You can file a complaint, attach documents, and receive updates via SMS or email.

Steps to File a Complaint Online:

  1. Visit the official PAVE Complaint Portal.
  2. Click on “Register a New Complaint.”
  3. Enter your CNIC number, mobile number, and scheme name.
  4. Describe your issue clearly in the message box.
  5. Upload supporting documents (if required).
  6. Click Submit and note down your Complaint Tracking ID.

You can check your complaint status later using this tracking ID on the same portal.

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🏛️ PAVE Office PAVE Complaint Portal 2025:

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If your issue is unresolved through the helpline or email, you can visit the nearest PAVE Regional Office.

ProvinceOffice AddressContact Number
Punjab2nd Floor, Civil Secretariat, Lahore042-9923-XXXX
SindhBlock-4 Clifton, Karachi021-9920-XXXX
KPKKhyber Road, Peshawar Cantt091-921-XXXX
BalochistanZarghoon Road, Quetta081-920-XXXX
IslamabadPAVE Headquarters, G-5 Secretariat051-920-XXXX

When visiting in person, always carry your original CNIC, application reference, and any relevant documents related to your scheme.


🧾 Services Available on PAVE Helpline 2025:

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The PAVE Helpline 2025 is designed to support citizens in multiple areas, including:

  1. Registration Issues: Assistance for new applicants facing online form or portal errors.
  2. Payment Verification: Help regarding delayed payments or incorrect transaction details.
  3. Eligibility Queries: Clarification for applicants unsure about scheme eligibility.
  4. Technical Support: Guidance for portal login, password reset, or system errors.
  5. Complaint Filing: Reporting of staff misconduct or delays in service delivery.
  6. Follow-Up Tracking: Checking progress of submitted complaints.
  7. Program Information: Details about new or ongoing PAVE initiatives.

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💬 How to Contact PAVE Support 2025 Step-by-Step Guide:

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Here’s how to reach PAVE Customer Support 2025 quickly and efficiently:

  1. Call the PAVE Helpline: Dial the regional number (e.g., 051-920-XXXX) during office hours.
  2. Select Your Language: Choose Urdu or English for convenience.
  3. Provide CNIC Details: The representative will verify your identity.
  4. Explain the Problem: Briefly describe your complaint or question.
  5. Get Tracking ID: Note your complaint or service ticket number.
  6. Follow-Up: Use this ID for status checks or updates via phone or web.

By following these steps, you can ensure your issue is resolved without visiting any office in person.


🌟 Benefits of the PAVE Pakistan Helpline 2025:

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  1. 24/7 Digital Access: You can register complaints and check updates anytime.
  2. Transparent Tracking: Complaint tracking IDs ensure accountability.
  3. Nationwide Coverage: Regional helplines make it accessible across all provinces.
  4. Multilingual Support: Urdu and English support available for all users.
  5. Faster Resolution: Dedicated complaint cells resolve issues within 7–10 days.
  6. Secure Communication: All calls and messages are officially recorded.
  7. Accessibility for Rural Areas: WhatsApp and online complaint forms simplify access for remote users.

🕒 Complaint Resolution Timeline:

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After submission, each complaint is assigned to a Complaint Officer who reviews and verifies the case.

  • Initial Review: Within 24 hours
  • Investigation: 3–5 working days
  • Resolution or Response: Within 7–10 working days

You can track complaint progress online or through SMS notifications sent by the PAVE system.


✅ Conclusion – Why the PAVE Helpline 2025 Matters:

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The PAVE Helpline 2025 is not just a complaint number; it’s a citizen empowerment tool. It has transformed how people communicate with government institutions — bringing transparency, accountability, and efficiency into public service delivery.

By offering multi-channel access (phone, web, email, and WhatsApp), the helpline ensures that every citizen — regardless of location or background — can reach official representatives. It saves time, reduces travel costs, and prevents fraudulent intermediaries.

This initiative also strengthens public trust by ensuring that complaints are tracked and resolved systematically, with official timelines and documentation.

Whether you’re applying for a PAVE scholarship, job, or skill-development scheme, the helpline serves as your go-to support system for guidance, updates, and issue resolution.

In essence, PAVE Helpline 2025 represents the government’s broader vision of a Digital Pakistan, where citizens can communicate, verify, and receive assistance from the comfort of their homes.

If you face any difficulty, don’t hesitate to reach out via the PAVE Complaint Portal, email, or helpline number — your issue will be addressed professionally and promptly.

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❓ FAQs –PAVE Customer Service 2025:

1. What is the official PAVE Helpline number for 2025?

You can call 051-920-XXXX (Islamabad Head Office) or your regional number listed above.

2. Can I file a complaint online through the PAVE portal?

Yes, visit www.pave.gov.pk/complaints to file a complaint online.

3. How long does it take for a complaint to be resolved?

Usually within 7–10 working days after verification.

4. Is there a WhatsApp number for PAVE complaints?

Yes, a dedicated WhatsApp Helpline will be launched soon in 2025.

5. Can I contact PAVE via email?

Yes, you can send queries to support@pave.gov.pk or complaints@pave.gov.pk.

6. What documents are required to file a complaint?

Your CNIC, scheme reference, and any supporting documents (if required).

7. Can overseas Pakistanis contact the PAVE Helpline?

Yes, international calls and emails are accepted for overseas beneficiaries.

8. Is the helpline available on weekends?

Currently, the helpline operates Monday–Friday (9 AM–5 PM).

9. What if my complaint is not resolved on time?

You can escalate the issue to the PAVE Head Office Complaint Cell for review.

10. Is there any cost to use the PAVE Helpline?

No, all services — including calls, emails, and online complaints — are free of cost.

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